Underlying AWS hardware became unavailable (or stopped responding) which led to a cascading problem with our web API. We will add protections against this kind of AWS failure for future-proofing this problem.
Posted Mar 09, 2021 - 23:25 UTC
Monitoring
A fix has been implemented and we are monitoring the situation
Posted Mar 09, 2021 - 20:11 UTC
Investigating
We are currently investigating this issue.
Posted Mar 09, 2021 - 18:49 UTC
This incident affected: API, Blitline Website, and Backend Cloud Servers.